Good questions
Do I need Shopify?
No. Shopify is the quickest, with kitlab added to your theme and add to cart built in. WooCommerce has the kitlab plugin, which does the same. Any other website embeds the designer with one script tag and takes orders as quote requests.
We don't have a designer, 3D models or designs. Can we still use kitlab?
Yes. Buy ready-made 3D models and designs from us, or have our 3D modeller make them for you. After that your customers design their own kits in the designer, so you don't need a designer of your own to take orders.
Can it use our own 3D models and designs?
Yes. Bring them in from the admin, or we move them into kitlab for you, so print files come out on your own artboards. With Studio, your own designer can bring in new artwork from Illustrator or SVG whenever you like.
What do we get with each order?
The customer's choices, front and back previews, the logos they uploaded and a print file for every player with their name and number, sized to fit them. Files come as SVG, PDF (RGB or CMYK) or PNG, all in one zip per order. You can change the print settings in the admin to suit your printer.
What's a Design Room?
There are two, both on Studio and up. In a team Design Room, a team shares a kit, remixes it, votes and orders together. In a Studio Design Room, your designer sends the customer proofs to look at in 3D. They tag comments right on the kit, ask for changes or approve it, with no limit on proofs.
Will it slow down our store?
The designer runs in its own frame from our servers and only loads on the page you put it on, so the rest of your store is untouched.
Who on our team can use the admin?
Each plan includes a number of admin users, and each one gets a role. Owners have full access, including billing and keys. Editors set up the designer, Designers also bring in new garments and work in Studio (Studio and up), and Production sees orders, designs and print files.
Can we change things after launch?
Any time. You can make most changes yourself in the admin and publish them in a click. We handle bigger changes for you, and with Studio your designer can put new artwork on the kit themselves.
What currency are the prices in?
kitlab's plans are in Australian dollars. The prices your customers see on your store stay in your store's own currency.